On arrival you will find several travel agents, including those arranging hotels, taxis and tours. Exchange Counters and ATMs are also onsite.
Chiang Mai Airport Transport
The taxis operate from the exit number 1 at the north end of the Terminal, after baggage claim and customs, just walk into the reception Hall and turn left.
Alternatively, take Bus 4 to the city centre for 15 baht, or charter a tuk-tuk or songthaew for 80-100 baht.
Most visitors use Chiang Mai Airport’s domestic terminal, which has several food outlets, including two coffee shops – Pizza Company, Diary Queen, and Black Canyon. A proper dining restaurant and sports bar- There is also a number of small shops selling silk, handicrafts, magazines and souvenirs. Chiang Mai Airport offers a 2 hour free internet Access. You just need to register online and it is available everywhere at the airport.
Customer service desks for Thai Airways, Bangkok Airways, and budget airlines are located at the airport, while Thai Airways and Bangkok Airways has there own VIP lounge. There are seldom long queues at the check-in desks – which are on the ground floor – while the Departures and facilities are on the second level. Bangok Airways Lounge you can find at the second level.
Chiang Mai Airport Terminals
CNX has two terminals — international and domestic — they are connected in the one building. This is a bit confusing as check-in with few airlines apart from Thai actually having check-in desks in international, so if you’re travelling on an international flight with Bangkok Airways, for example, you will have to check in at domestic. For all connecting flights to foreign destinations though, boarding is at international and you will complete immigration formalities at CNX. Coming the other way is also confusing since you will pass immigration at the Bangkok transit section but will have to exit at international anyway at CNX since your luggage will be directed there. (But you won’t have to do immigration again.)
There is adequate, safe parking outside Chiang Mai Airport, costing 20 baht per hour. Motorcycles for free. Hire cars is also very easy, with all major Thai Car Rental Companies.